Intercultural Competencies & Team Development

Intercultural competence builds on the willingness to question and expand culturally shaped ways of thinking and acting. Working in an intercultural team increases the complexity of cooperation. Teams benefit from an open exchange about differences and similarities. 

I create a space for your learning and reflection.

In a group setting you will learn more about the impact of your own values on intercultural cooperation. We work with concrete case studies and use theoretical models to understand the dynamics of intercultural collaboration. You will have the opportunity to develop, try out and consolidate new strategies for action.

Process: I design the training according to your requirements. We determine your needs and challenges in an initial consultation. A workshop takes one to three days. Depending on your preferences it can also be combined with e-learning.



Why the crocodile is interculturally competent

"The crocodile lives in the water, yet breathes the air demonstrating an ability to adapt to circumstances."

Adinkra proverb, Ghana

Individual coaching opens up a space for reflection. You bring in concrete examples from your working life. We develop new ways of thinking and sharpen your awareness of your personal resources and abilities.

Process: In an initial session, we determine your needs and define our ways of working together. A coaching session takes 60 to 90 minutes. It takes place every two to three weeks via webcall or in person. If you would like to combine coaching and exercise in the open air, you can ask for "Coach&Walk".


My dissertation offers insights into the process of developing intercultural competencies.
It is published in German in the edition: ÖFSE Forum.

Lernraum-Interkultur. Von interkultureller Erfahrung zu interkultureller Kompetenz.

Potentiale und Relevanz des interkulturellen Coachings am Beispiel von Fachkräften der Entwicklungszusammenarbeit.

Vienna: Südwind 2007 ISBN 13:978-3-9502306-4-2

Editors Website

Download from the editors website (pdf, 2 MB)

Margret Steixner - Lernraum Interkultur (Von interkultureller Erfahrung zu interkultureller Kompetenz) - Dissertation June 2007 (pdf / 2,5 MB)

Kurzversion (pdf / 0,3 MB)

Skills for the global world - inquiring into the evolution and development of intercultural competencies.

IACCM_Conference2015 (pdf / 0,4 MB)

Best Practitioner Presentation Award:

Manual for European Works Councils (GPA/djp) 02/2011:

Intercultural Competence for European Works Councils. Intercultural challenges and solution strategies.

Download the presentation (pdf / 0,7 MB)


Gruppendynamik und Organisationsberatung 3/2011: Zeitschrift für die Entwicklung von Gruppen, Personen und Organisationen

"Interkulturelle Kompetenz: Beleuchtung eines Entwicklungsprozesses"

Sozialwissenschaftliche Rundschau 3/2010

"Kultur lernen durch interkulturelles Training und Coaching."

SWS_Steixner3_10 (pdf / 0,4 MB)

interculture-journal 8/2009: online Zeitschrift für interkulturelle Studien

"Fine-tuning durch interkulturelles Coaching."

Download the paper (pdf / 0,6 MB)


How participants decribe their experience:

HORIZONT3000 prepares people for postings in countries in Africa, Asia and Latin America. We see intercultural competence as a very important resource for successful cooperation and mutual understanding. The approach Margret uses has proven its efficiency, because it integrates exercises and role play in a way that raises awareness of the other cultures but also lifts the understanding of one’s own cultural background. Her competence in training methods, her empathy in the group and her social ability enriches the training and makes it one of the highlights of our preparation course.

Director of Preparation, HORIZONT3000

If you are constantly looking for improving and changing your organization, and you are working with people from different cultural backgrounds, you need to learn about ´cultural codes´ and find out your way how to deal with them. At the beginning of a series of 10 face-to-face coaching sessions, I was not convinced that cultural differences are such an important factor to be considered by Managers. Margret Steixner helped me to become sensitive to different 'cultural codes' and to learn how to adjust my leadership style. I recommend 'cultural training' to any Manager who wants to achieve his objectives in different cultural surroundings.

Managing Director CEE, Schnellecke Logistics